German data centres only
Hetzner in Falkenstein and Nuremberg, with the database in Frankfurt am Main. Certified facilities, operated by German companies.
For most companies outside Germany this is the question that brought them here, so it comes first rather than in the footnotes.
Hetzner in Falkenstein and Nuremberg, with the database in Frankfurt am Main. Certified facilities, operated by German companies.
Aktenplatz is developed and operated by Ladewig GmbH in Munich. There is no US parent company that could be compelled to hand over data.
Data processing agreement under Art. 28 GDPR, encrypted transfer, encrypted backups with 30 days of retention, deletion concept with defined periods.
Self-hosting on premises or in your own data centre is available. From roughly 75 users it usually becomes the cheaper option as well.
German hosting is not a certification, and no data centre makes an organisation compliant on its own. What it does is remove one specific risk — that a foreign jurisdiction can reach your documents through the provider.
Everything else — retention periods, access rules, documenting your procedure — remains organisational work. We help with it, but we will not pretend the software does it for you. Ask us directly if you need specifics for your jurisdiction.